Welcome to Hara Clinic PH. Your privacy is our top priority, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (https://haraclinic.ph) or use our services.

By accessing our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide to Us

• Name, email address, phone number, and other contact details.
• Medical history and health information (only when provided voluntarily through consultations).
• Payment and billing details for transactions.
• Any personal details submitted through forms, surveys, or direct communications.

1.2 Information We Collect Automatically

• IP address, browser type, and device information.
• Cookies and tracking technologies to improve user experience.
• Website usage data, including pages visited, time spent, and interactions.

1.3 Information from Third Parties

• When applicable, we may receive information from third-party services (e.g., payment providers or advertising partners).

2. How We Use Your Information

We use your personal data for the following purposes:

✔ Providing Services – To schedule appointments, process payments, and offer medical consultations.
✔ Communication – To respond to inquiries, send appointment reminders, and provide service updates.
✔ Marketing & Advertising – To personalize your experience, send promotional offers (with your consent), and improve ad targeting.
✔ Website Analytics – To enhance our website’s functionality and user experience.
✔ Legal Compliance – To comply with applicable laws, regulations, and government requests.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data, including:
🔒 Encryption: All sensitive information is encrypted using secure protocols.
🛡 Access Control: Only authorized personnel can access your personal data.
📜 Data Minimization: We only collect the necessary information for service provision.

While we take every precaution, no system is completely secure. If you suspect unauthorized access to your data, please contact us immediately.

4. How We Share Your Information

We DO NOT sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

✅ Service Providers – Trusted third parties that assist in payments, appointment scheduling, and website analytics.
✅ Legal Requirements – When required by law or regulatory authorities.
✅ Consent-Based Sharing – Only if you explicitly permit us to share your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us:
🍪 Analyze website traffic to improve performance.
📌 Personalize content based on your preferences.
🎯 Deliver targeted advertisements through Google Ads and third-party partners.

You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

7. Google Ads Compliance & Third-Party Advertising

We comply with Google Ads Policies, including:

• Using remarketing services to display ads to past visitors.
• Adhering to Google’s Personalized Advertising rules.
• Providing opt-out options via Google Ad Settings.

You can also opt out of Google’s interest-based advertising via the Network Advertising Initiative.

8. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

✔ Access & Update – Request access or corrections to your personal data.
✔ Opt-Out – Unsubscribe from marketing communications at any time.
✔ Data Deletion – Request that we delete your personal data when legally permissible.
✔ Restrict Processing – Limit how we use your data in certain cases.

To exercise these rights, please contact us at: privacy@haraclinic.ph.

9. How Long We Retain Your Data

We retain your personal data only as long as necessary for service provision, legal compliance, or legitimate business purposes. When no longer required, we securely delete or anonymize your information.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: privacy@haraclinic.ph
📍 Address: Unit 201, JNCV Building Rosemarie Lane, Pasig Blvd, Pasig, 1603 Metro Manila
📞 Phone: +63 991 661 5876